Thursday, October 10, 2013

How Obamacare's Exchanges Turned Into A 'Third World Experience'

10/10/13

Back in March, at an insurance industry conference in Washington, the problems were apparent. Henry Chao, chief information officer at the Centers for Medicare and Medicaid Services, openly fretted that the exchanges wouldn’t be ready by October. “I’m pretty nervous—I don’t know about you,” he told the crowd. “Let’s just make sure it’s not a third-world experience.” At the time, Chao’s comment seemed like an attempt at dark humor. One week into the launch of Obamacare, however, it’s not a joke: it’s literally easier to blog from the Kenyan border than to sign up for insurance on Obamacare’s federal exchange. Why is this happening? Politics. The Obama administration was more afraid of delaying the launch of Obamacare, than they were of botching it.

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