December 8, 2013
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*Typical liberal healthcare models |
OLYMPIA – Washington state residents trying to sign up for insurance plans on the state health-insurance website are finding that the site is down, and may not be back up before Monday, at the earliest. Washington Healthplanfinder website has been down since last Tuesday for repair, the Seattle Times reported. Technology staffers hope to get the site back up online Monday, but there’s no guarantee that will happen. The source of the site’s performance problems remain unclear, the paper reported.
The website was taken down last Tuesday when staff observed that the site’s performance had deteriorated to the point that consumers couldn’t complete applications and enter data. ”We are very cognizant of the impact of not having availability of the website this week,” Michael Marchand, director of communications of the Washington Health Benefit Exchange, told the Times.
Information-technology staff suspect that the root problem affected the website was related to updates made to the system over the Thanksgiving weekend, the Times reported.
Despite the website problems, the Washington exchange has won praise, compared to the federally run exchange. Recent figures show that 175,000 Washington residents have enrolled in health plans or Medicaid on the state health-insurance website since it launched October 1st, the paper reported.
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